Rust Console Helios Troubleshooting

Use this page first when something is broken. Start with connection health, then follow the symptom path below.

1) First 3 Checks

1. Run /server list and confirm the right server is enabled.
2. Run /cmd send command:"fps" on the affected server.
3. Run /whoson to confirm polling response.

If these fail, go directly to Server Connection Troubleshooting.

2) Common Problems

Commands fail or timeout

• Likely cause: stale host/port/password values or disabled server entry.
• Next page: Server Connection Troubleshooting.

Feeds are silent in Discord

• Likely cause: channel mapping or bot permission issue.
• Next pages:
  • Killfeed and Alerts Hub
  • Killfeed in Discord

Raid alerts are missing

• Likely cause: incorrect raid channel setup or stale raid code.
• Next page: Raid Alerts.

Player economy commands fail

• Likely cause: account linking issue or policy mismatch.
• Next pages:
  • Shop and Economy Hub
  • Player Economy Commands

TP/Home or zone behavior feels wrong

• Likely cause: policy mismatch, role gates, or stale settings after wipe.
• Next pages:
  • TP/Home and Zones Hub
  • TP/Home Setup
  • Zone Setup

3) What To Capture Before Support

• Server name
• Exact command used
• Timestamp
• Error output or screenshot
• Last time it worked

More Troubleshooting Guides

• Killfeed Troubleshooting Guide
• Common Setup Mistakes
• Host Setup Hub