Cooldown Manager

Use the Cooldown Manager when players should be able to use a Shop product or Emote Bind again before its normal wait ends. You need Manage Server access and Premium on the selected game server. A reset clears the current wait; it does not change the cooldown setting for future uses.

Choose the smallest reset that helps

Open the dashboard for the correct game server, then expand Cooldown Manager on the overview page.

The screenshot shows an unsubmitted Product category example. Selecting Resources does not reset anything. Read the product/bind scope before opening a confirmation.

Need	Where to go
Clear all Shop product waits	Product Cooldown Reset. This affects players across every connected game server in the same Discord community.
Clear all Emote Bind waits	Emote Bind Reset. This affects the selected game server only.
Clear a role's waits	Targeted Cooldown Resets → Reset by Role. Choose Product or Emote Bind first.
Clear a product category	Targeted Cooldown Resets → Product category. This choice is for Shop products only.
Clear one product or bind for everyone	Targeted Cooldown Resets → Selected product or bind for everyone.
Clear one player's wait	Find that player in Player Tools and choose the relevant cooldown reset.

Reset all waits of one type

1. Expand Overview → Cooldown Manager.
2. Choose Product Cooldown Reset or Emote Bind Reset.
3. Read the confirmation's target and scope.
4. Click Yes, Reset Cooldowns to apply it, or No, Keep Cooldowns to cancel.

This product confirmation covers every player in this Discord community, across its connected game servers. The Rust server selected in the sidebar does not narrow a Product reset. The Emote Bind confirmation names the one Rust server it affects.

Reset a smaller target

1. Expand Overview → Targeted Cooldown Resets.
2. Choose Cooldown type → Product or Emote bind.
3. Choose Reset by → Role, Product category, or Selected product or bind for everyone. Product category is available for Products only.
4. Select the Target. For example, Product → Product category → Resources clears waits for products in that category.
5. Click Review Reset. This opens a browser confirmation; it is not a separate dry-run report or affected-player preview.
6. Read the target and scope, then confirm to apply or cancel to keep the waits.

Choosing Role narrows the affected players, not the game-server scope. Product resets cover this Discord community; Emote bind resets use the game server currently selected in the dashboard. A selected product or bind reset applies that choice to everyone in its stated scope.

Check the result

Wait for Helios's success or error message before repeating a reset. After a successful reset, ask an affected player to retry the product or bind. The next successful use starts its normal cooldown again. A cooldown reset does not bypass other requirements such as an account link, funds, role access, or being online.

If a role reset says no members were found, check the role and whether those players have linked their Rust account. If a bind or product is missing, confirm it still exists, that you selected the correct type, and that the bind belongs to the selected Rust server; refresh the page if the choices are stale. For wipe-day resets of player progress or bags, use Wipe Center instead.

Both screenshots were captured without applying a reset.